Tech support stinks, does not sync wt companion app

As a desktop app the data entry is smooth and flexible. HOWEVER icloud sync does not work with companion app or website. So the mobile app is useless for logging. So unless you are at the desktop logging you are better off with a home brewed spreadsheet.

I contacted tech support and gave them a concise description of the icloud sync issues and they responded with a few additions questions. I replied and never heard from them again. I replied a few additional times with no response. Basically a black hole.

There are too many other companies that do support thier products to waste time on one that could care less.

thomaswhall about DiabetesPal